Back to Home
Official Policy Document
Return, Cancellation & Refund Policy
### 1. 100% Genuine Origin & Quality Guarantee
If you receive any damaged item, tampered packaging, or a quality discrepancy, OrganicGrocery4U guarantees an immediate replacement or full refund.
### 2. Cancellation Window
Orders can be cancelled free of charge at any time prior to packaging and dispatch from the regional fulfillment hub.
### 3. Return & Refund Process
1. Submit your request via the "Returns & Refunds" section in your Account or contact support@organicgrocery4u.com with your Order ID.
2. Verified refunds will be initiated to your original payment method (Bank / UPI / Card) within 3-5 business days.